In situations where a subject reverts to “I don’t remember,” it is generally a means of defending himself without having to admit to participation in a particular act. Read More
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Listening to loss prevention leaders discuss their relationships with information technology (IT) departments and offer advice for strengthening them can seem a bit like eavesdropping on marriage counseling. There is admission of a “love-hate” dynamic, occasional hand-wringing over who gets final say, and counsel to “listen, don’t just talk” and Read More
By Adam Paul
Mark’s is a retail chain that has succeeded in rebranding itself, amazingly, without alienating its original core customer base. It has achieved an impressive result—a complete reinvention of its brand, as well as its asset protection strategy—which is not easy for any chain to do, much less one that was Read More
By Jen Richard
When Jen Richard was tasked with building a case for DVR camera system installations in Canadian retailer West 49 stores in 2010, she took the challenge and rallied the stores. This article illustrates how Richard was able to prove the ROI and tremendous benefits of the technology to senior management.
When Read More
Which areas in your company have the greatest shrinkage reduction opportunities?
Is there data that loss prevention can use to help determine the root causes of shrinkage in these areas?
Are there new ways of identifying losses that can be uncovered by comparing information between different systems?
At Nordstrom, we addressed these questions Read More
By Matt Lincoln
Loss prevention has traditionally focused on shortage reduction through an emphasis on internal theft, external shoplifting, and operational controls. Resources to prevent these losses have been spent on developing programs and controls to stop loss from within the company.
More recently, retailers have identified the growing threat of organized retail crime Read More
By King Rogers
A Short History of Loss Prevention
In the sixties, retailers called the departments that were engaged to impact loss security. Many of the practitioners in those departments fit the nomenclature of their department in demeanor, behavior, action, and results. There was little communication between the security practitioners and the senior management Read More