In situations where a subject reverts to “I don’t remember,” it is generally a means of defending himself without having to admit to participation in a particular act. Read More
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Listening to loss prevention leaders discuss their relationships with information technology (IT) departments and offer advice for strengthening them can seem a bit like eavesdropping on marriage counseling. There is admission of a “love-hate” dynamic, occasional hand-wringing over who gets final say, and counsel to “listen, don’t just talk” and Read More
By Adam Paul
Mark’s is a retail chain that has succeeded in rebranding itself, amazingly, without alienating its original core customer base. It has achieved an impressive result—a complete reinvention of its brand, as well as its asset protection strategy—which is not easy for any chain to do, much less one that was Read More
By Jen Richard
When Jen Richard was tasked with building a case for DVR camera system installations in Canadian retailer West 49 stores in 2010, she took the challenge and rallied the stores. This article illustrates how Richard was able to prove the ROI and tremendous benefits of the technology to senior management.
When Read More