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Retailers Take Steps to Fight Gift Card Fraud

Walmart, Target, and Best Buy have made changes to their gift card programs to reduce the risk of fraud as consumers enter the holiday shopping season. Barbara Underwood and Josh Shapiro, the attorneys general of New York and Pennsylvania, announced the changes on Tuesday, as part of a more than year-long initiative to thwart scam artists.

The changes include reducing purchase limits on store-branded gift cards in a single transaction, limiting how much can be loaded onto the cards, and prohibiting the redemption of store-branded gift cards for other gift cards. Walmart, Target and Best Buy also bolstered training to help employees spot scams and warn potential victims.

By working collaboratively with these retailers, we’ve created a way for businesses to take proactive steps to prevent scams,” Underwood said in a statement. The National Retail Federation said gift cards are the most popular item on consumers’ wish lists for the 12th straight year, requested by 60 percent of 7,313 people surveyed.

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Last month, the Federal Trade Commission said 26 percent of victims reporting scams between January and September said they paid with gift cards, up from just 7 percent in 2015. Losses through September from gift and ‘reload’ cards totaled $53 million, up from $40 million for all of 2017, with a median loss of about $500 per incident. Regulators said scammers often use retail gift cards to buy third-party cards such as iTunes, Steam and Google Play that can be resold on the black market, and impersonate other people to swindle unwitting victims.   [Source: Reuters]

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