A powerful combination of cloud-based Shrink Management as a Service (SMaaS) and exacqVision VMS software to help retailers take loss prevention to the next level is now available from Sensormatic Solutions. Retailers can now conveniently access video clips associated to electronic article surveillance (EAS) alarm events directly from the SMaaS user interface. This seamless integration allows users to quickly view video of EAS alarm events in one single dashboard, improving efficiency and saving time. Users will also benefit from having 24/7 remote monitoring of the health status of their video devices through the Sensormatic network of Remote Diagnostic Centers (RDCs).
The integration with exacqVision enables retailers to utilize video associated with shrink events for better forensic analysis and to manage cases for EAS loss events. The innovative Sensormatic cloud-based SMaaS offering provides device health monitoring along with predictive analytics to help retailers reduce shrink, improve sales, and optimize staffing. With SMaaS, retailers can address underlying root causes with better equipment uptime and actionable insights. All connected devices are proactively monitored by dedicated remote diagnostic specialists to ensure systems are on-line and functioning properly.
With retail shrink at nearly $100 billion globally, smart loss prevention technology is key. The largest source of shrinkage is external theft and fraud, including organized retail crime (ORC), accounting for 34% of global shrink. After EAS, retailers are investing in alarm monitoring as the next most popular loss prevention method, followed by access control systems, exception-based reporting and video surveillance to help combat theft.
“Over the past decade the retail industry has experienced significant transformation, and it continues to evolve quickly,” said Craig Szklany, vice president, Solutions Management, Sensormatic Solutions. “To help our retailers navigate change more efficiently and streamline operations, we integrated exacqVision with our Sensormatic shrink management platform. It combines all the powerful benefits of SMaaS and EAS analytics with the advantages of video to better manage EAS loss events.”
Retailer benefits of the combined offering include:
- Ability for Loss Prevention teams to view video clips of incidents associated with EAS and ORC alarm triggers in a single dashboard
- Peace of mind knowing device health status is professionally monitored by the RDCs, including video loss plus connection status
- Play video capturing the incident (pre, during, and post event) for analysis
- Drill down and filter by type, zone, date/time for investigation