No-Frills Mentality Meets Low-Shrink Results at BJ’s Wholesale Club | Ep. 10

LP Magazine’s contributing writer Adam Paul takes a close look at BJ’s Wholesale Club with Vice President of Asset Protection Charles Delgado and Executive VP of Club Operations Cornel Catuna. The discussion centers around the company’s successful balance of excellent customer service, exemplary community relations, and extremely low inventory losses.

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