Life Is Like a Circle: Part One
Life is like a circle. What goes around comes around, and karma catches up with people. The recent uproar over sexual harassment allegations seemed...
All Together Now
The giant course correction hitting retail now appears pointed squarely in one direction—toward technology. It was the sum and substance of presentations at the...
Earning the Respect of Your Customers
Steve Hyle, LPC, is vice president, director of national accounts for AFA Protective Systems. He joined AFA in 1997 after starting his career in...
The Three Amigos
Exemplifying the True Meaning of Solution Provider Partner: An Interview with Kevin Lynch, Mike Grady, and Rex Gillette
Offenders Adapt; So Must We
Whoa, what's that?! No way. That's a reaction we want from would-be offenders when thinking about initiating a crime attempt on our property.
We're often...
The Fallout of Holiday Peak
As we all are well aware, the holiday shopping season seems to be starting earlier with each passing year. It was October 21 when...
RFID and Retailing
Since the term radio frequency identification (RFID) came into common usage within the retail environment, around the end of the 1990s, it has in...
Using Video Surveillance to Audit Your Retail Business
Throughout my career, I've seen some outrageous behavior captured on surveillance video. From performance and productivity issues-like employees showing up late and doing personal...
Stop Worrying about the Retail Apocalypse and Focus on the Tsunami of E-commerce Returns
In the July-August 2017 issue of this magazine, I wrote an article titled "Brick-and-Mortar Is Not Dead; Amazon Just Proved It." That statement continues...
RILA’s Asset Protection Leaders Council
In an industry as dynamic as retail, asset protection leaders have long been faced with the daunting task of keeping pace with the changing...