Hibbett Sports Store Operations: An Exclusive Interview with Scott Myers, VP of AP
"In 1995, our president and CEO said to Hibbett Sports store employees: Your first job with the company is to protect the assets of the company."
Credit Card Fraud Detection
Employees should be taught the signs of customer who uses a stolen credit card. Credit card fraud detection signs may include the red flags listed in this post.
Interview and Interrogation Training: Engagement Techniques
One of the struggles that people have while conducting a phone interview is developing rapport as well as keeping someone engaged and involved over the phone. Learn more in this video tip of the week from the archives.
Measuring the Quality of a Workplace Incident Report Can Be a Challenge
Judges in Texas handed Walmart a couple of disappointing decisions in June on the subject of store safety. In one case, a three-judge panel for the fifth circuit revived a lawsuit by a man who claims he slipped and fell because of a puddle on a store floor.
‘Operation Smile’ Busts $12M Credit Card Scam at Strip Club
Not even braces could correct this ex-dentist’s crooked smile. Former dentist Kevin Lipka had his dentistry license suspended for three years in the 1990s,...
Flash Mob Ransacks C-Store, Police Looking for Dozens of Suspects [Viral Video]
An eastern Iowa convenience store was ransacked by a flash mob last week, police say. At 10:20pm on Tuesday, dozens of customers suddenly flooded...
How to Manage Inventory: Shrink Visibility
At a time when store margins are under intense competitive pressure, retail shrink can make or break a retailer's bottom line. But retail shrink numbers are vulnerable to blind spots and imprecise metrics.
Would a Lost-and-Found Program Audit Find These Red Flags?
Any mishandling or theft of found property while under LP’s control is sure to give the department a black eye and reflect poorly on those in charge. What does it take to avoid that embarrassment?