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3 Shoplifting Suspects Arrested; Charged after Multi-Town Police Pursuit

Police in Connecticut say two adults were arrested, and one juvenile issued a summons after a shoplifting incident turned into a police pursuit. According...

5G-Enabled Autonomous Robots Improve Retail Operations and Customer Service

AT&T and Badger Technologies, a product division of Jabil, are working together to accelerate retail automation using autonomous robots with 5G wireless networking capabilities. Badger...

Suspect Arrested After Months-Long Investigation Into Stolen Hard Drives Scheme

An El Monte, California, man was arrested after a months-long investigation into an alleged refund scheme involving hard drives targeting multiple retail stores throughout...

Manager Pleads Guilty to Aiding $14M Identity Theft Scheme

The former manager of a Wells Fargo branch in Glendale, California, accused of unfreezing suspicious accounts tied to a $14 million scheme to defraud...

Analytics Is Not Just a Numbers Game in Investigations

The extent to which retail investigations have been transformed by analytics is a good reflection of just how quickly things move in a technology age. LP execs from Bloomingdale’s, Safeway, Home Depot, Designer Brands, Best Buy, and Walmart weigh in on the evolution of investigations.

Threat of a Knife Attack Sparks Terror in the Aftermath of Mass Shootings

Chaos erupted at a Georgia Walmart Monday morning after a domestic dispute involving a knife-wielding man sparked rumors of an active shooter. The suspect,...

After El Paso Shooting, Advice for Retailers from Security Experts

With thousands of customers shuffling through their doors each day, retailers face a unique set of challenges in responding to an active shooter situation...
customer service theft deterrents

Retail Jobs are on the Decline, but Workers Who’ve Stayed are Getting Paid Better

Despite an industry shakeout that’s been dubbed the retail apocalypse, store workers who have hung in there are seeing better pay than a generation...

Shoplifting Suspect Who was Shot by Police Arrested

An Ohio teen accused in a Beachwood Place shoplifting incident last month that led a police officer to fire his weapon has been arrested,...

‘It Is Absurd.’ Data Breaches Show it’s Time to Rethink How We Use Social...

Equifax, like Capital One, Home Depot, and Marriott, have also suffered massive data breaches in recent years, putting millions of other people at risk...
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