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Managing Disruptive Behaviors in Retail in Response to COVID-19

Addressing disruptive customer behavior and de-escalation training efforts have become a topic of great interest to retailers amidst growing concern over the challenges and opportunities for safety in retail stores, especially in light of our current circumstances. Here are some tips for your employees.

Next up for Retailers: A Big Wave of Gift Returns

After shoppers tucked their final Christmas presents under the tree, US retailers are bracing for a record-setting flood of returns of online gifts bought...

Officer Hit By Car Door As Accused Shoplifter Flees

An Oklahoma City police officer recovered on Wednesday from injuries received following a chase with a shoplifting suspect the night before. According to the...
retail store closing

The 10 Biggest Retail Bankruptcies of 2020

More than three dozen retailers, including the nation’s oldest department store chain, filed for bankruptcy this year, marking an 11-year high. Pre-pandemic, several of these...

US Holiday Retail Sales Rise 3%; Online Shopping Booms

US retail sales rose 3% during this year’s expanded holiday shopping season from October 11 to December 24, a report by Mastercard said on...

US Takes Extra Measures to Secure COVID Vaccine Shipments

COVID-19 vaccines are literally worth more than gold. That’s the kind of value that criminal elements and other bad actors like to exploit. Behind the...

Cargo Thefts Spike During Pandemic; Targeting TP, Hand Sanitizer, Masks

Cargo thefts of hard-to-find paper goods, personal protective equipment and food soared in 2020 as the black market for such items flourished during COVID-19. Thieves...
Rhett Asher

LPM Magpie Awards: Rhett Asher, Excellence in Partnerships

"Whether personally or professionally, I always strive to find a way to provide value to each and every relationship."

The Power of Public-Private Partnerships in the Fight Against ORC

In markets across the country, loss prevention teams, law enforcement, and offices of the district attorney are coming together to form and strengthen cooperative...
Matthew Shay

Retailers Welcome Passage of Bipartisan Fiscal Stimulus Deal

NRF issued a statement from CEO Matthew Shay in response to Congressional passage of the Emergency Coronavirus Relief Act of 2020.
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