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Delivering the Corporate Mission

Delivering the Corporate Mission

EDITORS NOTE: Roger Osborne is general manager of store operations at Hollywood Entertainment. He is in charge of the entire Hollywood Video field operations...
Developing Talent at Circuit City

Developing Talent at Circuit City

In today’s knowledge and service economy, successful business organizations recognize the importance of on going development, education, and training. But, thoseworthwhile goals are not...
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Personal Safety While Traveling Abroad on Business

Each year, several hundred thousand men and women take business trips. They travel to virtually every corner of the globe, often to places presenting...
Targeting Shrinkage with a Comprehensive Loss Prevention Program for High-Risk Stores

Targeting Shrinkage with a Comprehensive Program for High-Risk Stores

Despite a difficult second half for most retailers, Stage Stores, Inc. achieved solid financial results during fiscal 2002. A weak economy and declining consumer...
Gems of Leadership for Loss Prevention

Gems of Leadership for Loss Prevention

EDITORS NOTE: Richard Mellor is divisional vice president of loss prevention at Helzberg Diamonds based in Kansas City, Missouri. He assumed this position in...
Managing Response to Protest Campaigns Against Retailers

Managing Response to Protest Campaigns Against Retailers

In the past, retailers considered public demonstrations to be a police matter and relinquished the development of response plans to the local level. Retailers...

Civil Recovery in the Sunshine State

Many people are familiar with civil recovery demands in Florida for $200 and use that amount as requested statutory damages for any civil shoplift...
Thinking Outside the Small Box

Thinking Outside the Small Box

Brad Seehoffer, district loss prevention manager for thirty-eight Big Lots stores in upstate New York and Pennsylvania, remembers the good old days of loss...
AAFES Loss Prevention–A Mission with a Challenge

AAFES Loss Prevention–A Mission with a Challenge

We have the responsibility to be there for our troops—whenever and wherever they go—to ensure they are provided with the goods and services they...

Leveraging People, Technology, and Relationships

The core of this article focuses on the impact of cutting-edge technology and technical analysts working in Hollywood Entertainment’s loss prevention department. However, these...

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Promoting a culture of honesty requires implementing a strong employee theft policy and internal awareness program.

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The safety of store associates, customers, and millions of dollars in potential litigation rely upon understanding these issues.

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This report shows how CCTV/video and alarm systems can enhance the safety and security of retail locations.