Mark Crowley has been promoted to Head of Profit Protection at John Lewis Department Stores in the United Kingdom. Mark was formerly the Senior Manager of Profit Protection for the retailer, a position that he held since joining the company in 2014. After serving with the British Army as an Officer Cadet, he joined Arcadia Group Ltd. as a Fraud Investigations Manager in 2005, where he was promoted to Audit/Head Office Loss Prevention Manager in 2007. Mark moved to Gap Inc. as a District Loss Prevention Manager, and then to Burberry as Senior Manager-Global Asset & Profit Protection Operations prior to joining John Lewis. He holds a Bachelor of Science in Information Technology with Business Information Systems from Middlesex University.