LP Insider’s Top Five Professional Development Articles of 2016

Changing Roles and Challenges Inside Home Depot Loss Prevention

A discussion on professional development and career growth.

Stacie Bearden is the director of asset protection, field for The Home Depot. In this role, she is responsible for the theft and fraud agenda for Home Depot loss prevention, including organized retail crime program and all asset protection capital and technology programs. In her fifteen years with the company, she has held management roles in operations, distribution, delivery, and transportation. Prior to Home Depot, Bearden retired as a lieutenant colonel in the US Marine Corps, worked in logistics with Schneider National, and taught management in the University of Georgia system. She is currently a member of the RILA AP steering committee, the LPRC Future of LP working group, and the LP Foundation… Read the full article.

Interview and Interrogation Training: Proper Dress for an Interview

WZ / IAI Tip of the Week

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In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Wayne Hoover, CFI discusses the way that you should dress for your interview with a dishonest associate. The way that the interviewer dresses definitely matters. Every research interview conducted by Wicklander-Zulawski has the suspects mentioning the clothing of the interviewer. One guy talks about when he stole from his company in was in an interview where the interviewers showed up in suits and he was in a t-shirt and jeans. The outcome in the suspect’s mind was, “they don’t care about me.” … Read the full article and watch the video.

Police Superintendent-in-Chief Sends Powerful Message to LP Magazine Audience

How Boston is working to bridge the gap between the community and the police department.

“I’m proud to have you as part of my family. “

That was the tone and the message shared by Superintendent-in-Chief William Gross of the Boston Police Department as he addressed the audience at the 15th Anniversary Meeting for LP Magazine in Sanibel Island, Florida on Wednesday.

The first African-American chief in the history of the Boston Police Department, Gross shared his personal story as a police officer, and how the department has worked with the community—often those in depressed areas who have historically maintained a conflicted relationship with the police—to create a winning culture and a strong, positive relationship between the community and the police department… Read the full article.

Words to Avoid During the Interview

Wicklander-Zulawski / International Association of Interviewers Interviewing Tip of the Week

In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI discusses the importance of word selection during an interview. As much as interviewers focus on non-verbal behavior, there is substantial influence that could be made with the type of words spoken.

Primarily, any words that are associated with harsh consequences or punishment should be avoided as this would only increase the level of fear that the subject has. If the interviewer uses words such as police, interrogate, prosecute or terminate it may cause an unwarranted fear in the subject’s mind and therefore increasing their resistance. Another simple word that may derail an interview is an improper use of the word “you”. If the interviewer personalizes the conversation too early by using the word “you,” it may cause the subject to become defensive and agitated. It’s important that the interview narrate stories in the third person and minimizes the use of harsh words in an effort to allow the subject to come to a rational decision without tipping the scales negatively… Read the full article and watch the video.

What Does a Loss Prevention Associate Do?

Loss prevention associates perform a range of crucial functions in the retail environment.

Loss prevention—also known as asset protection—is an ever-broadening, ever-growing field that has a lot to offer an entry-level job seeker. According to the Loss Prevention Foundation, the industry’s “wide spectrum of career options and tremendous potential for professional growth” make the job a rare find in today’s labor market. And the projected job growth—5 to 8 percent between 2014 and 2024—is on par with other industries, according to the Occupational Information Network (O*NET). It’s worth a closer look. But just what does a loss prevention associate do, anyway? … Read the full article.

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