In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Brett Ward, CFI, divisional vice president of client relations and business development for WZ, stresses the importance of preparation prior to an interview.
Regardless of whether it’s integrity, a human-resources-related issue, or another issue, what do the professionals think about it? They always have a Plan A, a Plan B, and a parachute. Are they thinking about the motive for the act? Do the rationalizations cover the motive? Have they thought about specific fears that the suspect would have about admitting to the act, whether it be retaliation, losing a job, or even more severe ramifications?
Have they thought about how they’re going to ask the questions? I reviewed one the other day where the individual had been involved in sexual harassment. It was a very tenured-level executive in the organization. The question asked at the end was, “When was the very first time that you touched a coworker inappropriately?” This person had been working there for fifteen years, and of course, their answer was “Yesterday.” The window for development closed very quickly.
Think about what you’re going to encounter before you get in there, folks.
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To learn more about interview and interrogation training and how you can further develop your professional skill sets, visit www.w-z.com or www.certifiedinterviewer.com.