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Incident and Case Management Secrets to Success (LP Software)

The team at LP Software is once again changing the game in the retail loss prevention arena. LP Software has been providing incident/case management (LPMS), compliance auditing (CAMS), and recently, service request (SRMS) management software to retailers around the world since 1999. ItÕs not surprising that LP Software holds the largest market share when it comes to incident and case management software solutions. The time-tested solutions are used by both small and large companies in the world.

What started out as a simple incident management system to track theft issues has grown into a centralized repository to track theft incidents, HR incidents, investigations, accidents, OSHA, customer service issues, hotline anonymous reporting, awards, inventory results, and so much more. All this, coupled with our CAMS tool, to manage compliance audits for loss prevention, safety, HR, and numerous other departments is a big win.
SS Nov 15 LP Software Image 1The best part is it’s all backed by our world-class support. After all, what good is a pretty software tool without any end user support? LP Software’s combination of having a great product and the great service to back it up is what separates them from the crowd. Service and support is what makes the company stand out among the rest.

Success Secrets

As a decision maker for your incident management tool, the company you select is typically the most important decision you can make. With LP Software’s long track record of providing great customer service, support, and innovative products, you can’t go wrong. In addition to that, the product is undergoing a huge makeover. We are putting the tools in the hands of our clients to enhance their incident management experience. For example, our new screen builder tool will allow end users to build their own forms. Imagine building your own forms that can be used across multiple case types, specific to your business needs. Additionally, we are also placing an increased focus on mobile as well.

LP Software is the leading provider for incident management and compliance auditing solutions. The solutions provide the industry’s most powerful and adaptive tools on the market today.SS Nov 15 LP Software Image 2

- Digital Partner -

More than Incident and Case Management

Tracking incidents and cases in a computerized system is great. However, with the LP Software tools, clients can do so much more. Why not manage your company’s hotline program via our anonymous entry forms?

Our system can transmit incident data to third-party companies. We integrate with insurance companies (TPAs), civil collection vendors, shoplifting alternative programs, exception reporting systems, HR systems, and many more.

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