Countless loss prevention teams are feeling the pinch of “do more with less” initiatives from corporate. The one-two punch of increasing expectations despite budget cuts presents a monumental challenge. Worse, report-based analytics solutions, while billed as improving productivity, only tie up precious resources as investigators sift through page after page of raw data, trying to find new cases.
LP veteran, Scott Pethuyne, LPC, of Zebra Technologies has seen his fair share of “do more with less” mandates during his tenure as an LP professional. Ultimately what helped his budget-strapped team truly accelerate productivity and drive next-level results was a new analytics solution called prescriptive analytics. Prescriptive analytics analyzed data and informed his team in real time:
- What was happening
- Why it happened
- How much it was costing the retailer
- What to do about it
- Who should do it
In this podcast, Scott Pethuyne and Molly Pollard discuss how this new, streamlined workflow can help LP teams prioritize their work, ramp up their case-resolution rate, return more money to retailers’ bottom line, and ultimately exceed corporate’s expectations – without increasing headcount. To watch the on-demand video of this webinar, click here.
Scott Pethuyne, LPC, is Customer Succsess Advisor for Zebra Technologies. He joined Zebra Prescriptive Analytics in 2020, and currently works on the customer success team. Prior to joining Zebra, he spent over 12 years in retail asset protection with the majority of that time spent leading analytics programs and teams.
Molly Pollard is Senior Customer Success Analyst for Zebra Prescriptive Analytics. She brings 10 years of experience in retail and analytics to helping her clients utilize data to drive actions and decisions. She has served Zebra Prescriptive Analytics clients across various verticals including pharmacy, fashion, cosmetics, grocery and home improvement. Prior to working at Zebra, she worked at Clarks Shoes and owned her own boutique.