The LPM “Founders’ Awards” offer a means to celebrate industry accomplishments on an ongoing basis. They recognize loss prevention professionals, teams, solution providers, law enforcement partners, and others who demonstrate a stellar contribution to the profession. The ability to influence change is a product of drive, creativity, and determination. It also requires a unique ability to create a shared vision that others will understand, respect, support, and pursue. Each recipient reflects that standard of excellence, representing the quality and spirit of leadership that makes a difference in our lives, people, and programs. Please join us in celebrating the accomplishments of our latest honoree.
“There are so many things that I’m proud of in my career,” says Chad McManus, CFI, CFE, LPC, senior manager of AP at T-Mobile and chair of the Georgia Retailers Organized Crime Alliance (GROC). “I am very grateful to have had such a long and fulfilling journey in the LP industry. It’s been so much more than just a job. Over the years, I’ve been able to develop initiatives and programs, mentor others, crack open some big cases, make an impact in the retail crime space, and so much more. I’ve also built many relationships that have helped me become a leader in my organization and the industry.”
Chad also serves as chair at GROC. “Over the years, I’ve seen GROC grow into a force for good in Georgia,” he adds. “Through GROC and my career at T-Mobile, I’ve also been given the opportunity to share my experience with countless students at Kennesaw State University—guest lecturing, mentoring, and sharing insights on the LP industry.”
McManus started his LP career as a junior at Purdue University, where he studied criminal justice. “I saw a sign that said, ‘Now Hiring – Loss Prevention,’ and two days later, I was on the LP team. ‘Go catch some shoplifters’ was the job description. Thirty-five years later, I’m still on that journey. The ups and downs, learnings, and experiences over the span of my career have been an honor and privilege.”
To be a true leader in the industry, Chad feels that you must make the most of what you have and lead by serving with humility. “Be there for your team and help them reach their potential by putting their needs first. You can be a great leader who gets things done while inspiring your team to be responsible and enthusiastic. Being adaptable and willing to change are valuable skills. Anyone can adopt this style of leadership.”