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Macy's Herald Square

Even After 9/11, the Parade Must Go On

John Matas, formerly vice president of investigations, fraud, and organized retail crime for Macy’s, shares his account of that day.
Saks Fifth Avenue NYC

Lessons from September 11th: Protecting Assets, Associates, and Customers

Tony Caccioppoli with Saks Fifth Avenue was focusing on dealing with law enforcement and the physical security aspects of their operations.
mall security officer

7th Annual National Security Officer Appreciation Week

Security officers deserve our respect and gratitude for the role they play in protecting employees and customers often 365 days a year.

6 Ways Retailers Can Address Safety Issues Before an Employee OSHA Complaint

The Biden administration likely will enforce an OSHA rule that prohibits employers from retaliating against employees for reporting safety issues.
7-Eleven crisis communication

7-Eleven Upgrades Crisis Communication to Better Alert Store Associates

When serious incidents occur, retailers’ thoughts turn to the safety of store associates, customers, and implementing crisis communication.
workplace violence in retail

Workplace Violence Retail Policies and Training

According to the Centers for Disease Control and Prevention (CDC), retail is one of the highest-risk jobs for workplace violence.
NGS defend your glass

A Tiered Approach to Storefront Protection: Maximizing Results, Minimizing Costs

A hardened, layered approach to security repels would-be looters, mitigates loss from storms, and prevents costly business disruption.
Customer safety from threats of violence in retail

Maximizing the Value of Preventing Threats of Violence in Retail

With many factors acting as a drag on in-store shopping, retailers can ill afford to have threats of violence and robbery deter customers.
Knightscope robot security

Security Robots Protecting the Places We Live, Study, Visit, and Work

Knightscope offers Autonomous Security Robots that deter, detect, and report unwanted behavior and criminal activity.
Anatomy of the DefenseLite System

Eliminate the Weakest Link in Your Retail Security Strategy

In the retail world, glazed windows and doors are the weakest link for preventing break-ins and smash-and-grab crimes.
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