Mindless though most Internet chatter is, paying attention to what is being said online has become critical for retailers today—to protect brands, avert threats, respond to crisis, and improve store operations. Most recently—and dramatically—the imperative was underscored when multiple active shooter plots against retailers were averted after threatening online posts came to light.
There are a lot of challenges that American retailers face these days. Among them is one that continues to impact their bottom line—safety-related lawsuits. This is incredibly frustrating because it is completely preventable if only store-level employees would stick to the rules.
Convenience store cashiers, security guards, overnight stockers, and even some warehouse employees present special security and safety issues that experts say are often overlooked. Here is a comprehensive look at assessing the risks for remote or solitary workers, some technology solutions, and best practices from security leaders and safety experts.
What should retailers be doing to prepare for the next disaster? Coming off a year of devastating weather events in which just one of the many hurricanes was estimated to have cost retailers $700 million, it’s not a surprise that the topic was in focus at the NRF Protect conference in June where executives from Target and Disney Stores shared how they are getting ready for future disaster events.
Over the years, LP Magazine has interviewed a number of executives in the casual and quick-service restaurant industry as well as published contributed articles...
Produce is the number one factor when customers are choosing where to shop for groceries, but bacteria-laden shelves can pose dangers to consumers. A...
Confronting a shoplifter always carries with it the potential for an unpredictable outcome, and while most shoplifting apprehensions result in the shoplifter cooperating, it’s critical that we remain alert and aware, prepared for the unexpected and knowing how to react. Most importantly, this also requires having the judgment and fortitude to let it go when the situation calls for it. It could end up being one of the most important decisions that you make.
At a keynote presentation at NRF Protect last month, a panel of industry leaders was shown data that 65 percent of retailers provide active shooter training and was asked—why aren’t we at 100 percent? Check out the 12 core elements that should be in any training program, plus questions you should ask to assess training providers.
Actual violence or threats of actual violence demand more attention from loss prevention, asset protection, and security teams than workplace bullying does, but non-physical forms of workplace violence can hardly be ignored.
Just as some parts of the country began to recover from the disastrous 2017 Atlantic hurricane season, along came 2018, another above average season....