John Matas, formerly vice president of investigations, fraud, and organized retail crime for Macy’s, shares his account of that day.
Tony Caccioppoli with Saks Fifth Avenue was focusing on dealing with law enforcement and the physical security aspects of their operations.
Security officers deserve our respect and gratitude for the role they play in protecting employees and customers often 365 days a year.
The Biden administration likely will enforce an OSHA rule that prohibits employers from retaliating against employees for reporting safety issues.
When serious incidents occur, retailers’ thoughts turn to the safety of store associates, customers, and implementing crisis communication.
According to the Centers for Disease Control and Prevention (CDC), retail is one of the highest-risk jobs for workplace violence.
A hardened, layered approach to security repels would-be looters, mitigates loss from storms, and prevents costly business disruption.
With many factors acting as a drag on in-store shopping, retailers can ill afford to have threats of violence and robbery deter customers.
Knightscope offers Autonomous Security Robots that deter, detect, and report unwanted behavior and criminal activity.
In the retail world, glazed windows and doors are the weakest link for preventing break-ins and smash-and-grab crimes.