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Shoplifter Safety: Knowing When to “Let It Go”

Confronting a shoplifter always carries with it the potential for an unpredictable outcome, and while most shoplifting apprehensions result in the shoplifter cooperating, it’s critical that we remain alert and aware, prepared for the unexpected and knowing how to react. Most importantly, this also requires having the judgment and fortitude to let it go when the situation calls for it. It could end up being one of the most important decisions that you make.

More Retailers Are Training on Violence Prevention. But Is It Sufficient? Effective?

At a keynote presentation at NRF Protect last month, a panel of industry leaders was shown data that 65 percent of retailers provide active shooter training and was asked—why aren’t we at 100 percent? Check out the 12 core elements that should be in any training program, plus questions you should ask to assess training providers.
workplace abuse

Workplace Bullying and How to Avoid a $4.7 Million Lawsuit

Actual violence or threats of actual violence demand more attention from loss prevention, asset protection, and security teams than workplace bullying does, but non-physical forms of workplace violence can hardly be ignored.

Hurricane Season 2019 Begins June 1st. Here We Go Again !

Just as some parts of the country began to recover from the disastrous 2017 Atlantic hurricane season, along came 2018, another above average season....

As Retail Operations Change, Injury Prevention Must Too

Year after year, retail workers are less likely to get hurt on the job. The industry has seen a steady decline in its injury rate, dropping every year since 2012. But retail work has also gotten more deadly with the number of fatalities up five percent in 2016.

Avoid 4 Common Retail Security Training Deficiencies

According to research, workers whose education includes scenario-based instruction score better on retention exams, have a more positive attitude toward training material, and think arguments used in training are more persuasive.
safety performance measurement

Metrics That Are Actually Useful in Safety Performance Measurement

In order to reach our objectives, we must embrace safety performance measurement tools that help us to drive improved organizational and individual results.
premises security liability

Premises Security Liability: Here’s Why Reasoned Behavior Trumps Perfection

The odds are stacked heavily against any organization that does not take necessary premises security procedures to protect their employees, customers, and others.
employment drug testing

Retailers and Employment Drug Testing: Legal Rulings, Trends, and Budget-Friendly Prevention

Changes in state laws regarding the treatment of marijuana, which are in direct conflict with federal law, have raised concerns and caused confusion among...
sexual harassment in retail

4 Steps for a Swift and Effective Investigation of Sexual Harassment in Retail

As victims find their voices, behavior that may have remained buried in the past is now more likely to be the subject of complaints and forced into the light.

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Get your FREE "Optimizing Your Employee Theft Policy" Guide

Promoting a culture of honesty requires implementing a strong employee theft policy and internal awareness program.

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Get your FREE "What is Loss Prevention?" Guide

Read this report to discover the history of retail security and get a glimpse at the rapidly evolving loss prevention profession.

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Get your FREE "Issues with ORC and Shoplifting" Guide

The safety of store associates, customers, and millions of dollars in potential litigation rely upon understanding these issues.

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Get your FREE "CCTV, Alarms, and Security Training" Guide

This report shows how CCTV/video and alarm systems can enhance the safety and security of retail locations.