With hundreds of COVID-19 cases reported daily, Los Angeles and Chicago are two of the metropolitan areas hardest hit by the pandemic. Residents have...
COVID-19 impacts nearly every business that uses security services. Aside from adjusting how they operate day-to-day, many retailers face increased security risks of disturbances,...
The world is clearly facing an unprecedented challenge with the coronavirus pandemic crisis, including when it will be feasible to reopen economies across the...
The CAP Index analytics team examined retail crime reported in March in the Los Angeles area and highlight several preliminary trends affecting retailers.
Crises often bring out the best in people, but they also cause anxiety and frayed nerves. Even after retail returns to “normal,” there may be lingering personnel issues that managers will need to monitor.
A recent class-action lawsuit accuses a major US retailer with purposely cluttering aisles to increase sales. That may or may not be true. Research does show that poor housekeeping invites theft and increases injuries to store employees and customers.
In an LPM webinar Friday, retail executive Todd Hooper offered a first-hand account of how the response has unfolded in Spain, along with suggestions for improving the US response. This post summarizes the discussion and provides links to the recorded webinar and podcast.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.