Retail Crime

Whatever your core values are, the old truism remains accurate: employees don’t turn to statements on the company website to look for clues on how to behave; they look to each other.

"Perfect your interpersonal communication skills, distinguish yourself, and keep learning and growing daily. Raise your hand for those tough tasks and assignments. Remember, wherever you go, whatever you do, distinguish yourself. Be so good they can't ignore you!"

ORC trio arrested

Suspect bites

Avoiding retail 'tricks'

Employee admits to $57K

Dèjà Vu Shopliftings

Who called the cops?

ORC Unit arrests 71

CC fraudster gets probation

Fewer shopper, strong sales

K-9 takes a bite out of crime

USPS worker arrested for GC theft

Record breaking holiday sales

Last week's LPM Insider survey asked whether respondents thought they were earning a fair wage for the work they do. One reader commented, "Companies that are too tight with their money lose loyalty, and then their best people. Then they wonder why. The door swings both ways."

Interviewing active shoplifters is the most interesting part of my job. For an hour, I speak as seldom as I can. I listen, and I observe. What they have to say is fascinating. Their actions and mannerisms weave together with their words like a code waiting to be cracked. Why do people steal?

"If you don't have the answer or the service that helps your partners, go find it for them and share it, so they know you're there to help them be successful."

Karl Langhorst, executive vice president of ALTO US, recently joined retail loss prevention and security expert Joe LaRocca and Commander Blake Chow with the Los Angeles Police Department on Los Angeles FOX 11's "What The Hal" podcast.

Stores are packed to the brim with bustling gift-getters, and every second an associate spends dealing with potential holiday theft is a missed sales opportunity.

Million dollar fine

Blowtorch burglars

ORC at all-time high

CC skimmer task force

Police officer injured

Who calls PD 9 times a day?