Refund fraud is a major concern across all retailers. It is a favorite methodology of organized retail crime rings, whether via returning items they just plucked off the shelf, buying a premium item and returning a cheap knockoff for a full refund, or one of many other schemes.
Episode Two of the Inside Scoop with a Fraudster podcast continues the revealing conversation between LP Magazine's Stefanie Hoover and Alexander Hall.
The ORCAs in Action initiative, a coalition of the nation’s organized retail crime associations, held the latest in a series of virtual conferences on January 31 from 2 – 3:30 p.m. Eastern Time, and is now available on demand.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.