Annually, retailers lose billions of dollars due to theft. In 2010, global retail shrinkage totaled $107.284 billion with shoplifting being the largest contributing factor....
Whether you are a store manager, assistant manager or a plain clothes store detective you'll want to remember the following shoplifting principles as you...
After over thirty-five years in specialty retail loss prevention, there is not a lot that surprises Leo Doran. The two long-running “themes” of his professional life have...
Here is a quick quiz—Name a multi-billion-dollar global retailer that is consistently profitable, has had only one owner in 200 years, offers attractive wages and benefits (medical/dental/life...
A conversation with Maggie Newton is fast moving, informative, fun, and asymmetric. Upon reflection, this is not surprising, because it seems to mirror what her employer, Oakley, Inc., is...
In a large organization like JCPenney, new hires are immediately given a tidal wave of information on policies, procedures, scheduling, customer service, and register training as...
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.