Whether you are a store manager, assistant manager or a plain clothes store detective you'll want to remember the following shoplifting principles as you...
After over thirty-five years in specialty retail loss prevention, there is not a lot that surprises Leo Doran. The two long-running “themes” of his professional life have...
Here is a quick quiz—Name a multi-billion-dollar global retailer that is consistently profitable, has had only one owner in 200 years, offers attractive wages and benefits (medical/dental/life...
A conversation with Maggie Newton is fast moving, informative, fun, and asymmetric. Upon reflection, this is not surprising, because it seems to mirror what her employer, Oakley, Inc., is...
In a large organization like JCPenney, new hires are immediately given a tidal wave of information on policies, procedures, scheduling, customer service, and register training as...
Successful asset protection and store security programs are never “tone deaf.” This means that the most effective programs are shaped, managed, and refined over time to reflect...
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.