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Retail Crime

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Taking a CLEAR Approach to Greater Success against Retail Crime

Is there a down side to CLEAR? In the middle of a recession that has most retailers and law enforcement organizations taking a tight-fisted...

“It’s All Cool”—Starting Loss Prevention for a Hot Brand at Oakley Retail Stores

A conversation with Maggie Newton is fast moving, informative, fun, and asymmetric. Upon reflection, this is not surprising, because it seems to mirror what her employer, Oakley, Inc., is...

Mall Security and LP—Communication Is the Watchword

With people's focus drawn to the economy, they are naturally looking around for something to laugh at, and mall security is handy. But security...

Shrinkage Awareness – Communications with an Edge

In a large organization like JCPenney, new hires are immediately given a tidal wave of information on policies, procedures, scheduling, customer service, and register training as...

Through the Eyes of the Guest – Asset Protection at Gordmans

Successful asset protection and store security programs are never “tone deaf.” This means that the most effective programs are shaped, managed, and refined over time to reflect...

Targeting Return and Other Retail Fraud

Since opening its first store in 1962, Target has set itself apart from other discount retailers by differentiating itself as a design leader with fresh and...
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Profit Protection—A U.K. Spin on Loss Prevention

EDITOR’S NOTE: Ian Carter is head of profit protection for B&Q plc, the number-one home improvement and garden center retailer in Europe and the third largest in the...

Six Steps to a Successful Loss Prevention Program, Part 4

EDITOR’S NOTE: This is the fourth in a series of articles discussing a strategic approach to formulating a targeted loss prevention program. The first part appeared...

Benchmarking Your Performance on Shrinkage

The session took place on the second day of the conference and used an established technology that enabled individual delegates to “answer” questions in real time put...

12 Months Into Becoming World Class

Many loss prevention professionals begin their career in established departments where they are lured to the structured succession planning, continuing programs, and enduring policies. However,...
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