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Organized Retail Crime (ORC)

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Loss Prevention for Chico’s FAS

Retail loss prevention departments face many challenges. Employee theft remains the largest source of shrink, and shoplifting - especially related to organized retail crime...

BJ’s Wholesale Club

BJ's Wholesale Club represents a novel way of doing business for a large warehouse type store. Headquartered in Westborough, Massachusetts, and endowed with a...
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Analyze, Alert, Act – Chico’s Technology-Based Approach to Attacking Shrink

After over thirty-five years in specialty retail loss prevention, there is not a lot that surprises Leo Doran. The two long-running “themes” of his professional life have...

The U.S. Navy Exchange—Loss Prevention with a Family Touch, Global Reach

Here is a quick quiz—Name a multi-billion-dollar global retailer that is consistently profitable, has had only one owner in 200 years, offers attractive wages and benefits (medical/dental/life...

Mall Security and LP—Communication Is the Watchword

With people's focus drawn to the economy, they are naturally looking around for something to laugh at, and mall security is handy. But security...

Shrinkage Awareness – Communications with an Edge

In a large organization like JCPenney, new hires are immediately given a tidal wave of information on policies, procedures, scheduling, customer service, and register training as...

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