Thefts, fraud and losses from other retail “shrink” decreased to $46.8 billion in 2017 from $48.9 billion the year before as shoplifting and organized retail crime continued to be the leading causes.
To become a true partner in the loss prevention community, Kadege feels there are a few primary qualities that lead the way. "First, say what you'll do and do what you say. If you say you'll do something, do it. People always prefer honesty."
"I don't believe that leading in asset protection is much different than leading in other industries," said Langley. "Of course, high integrity is a must. But ultimately, for any true leader, the focus has to be on people."
Today, analytics is one of the most vital tools to statistically identify the key factors which highly correlate with loss due to shrink. Collecting data from various sources gives retailers a more holistic perspective of their store activity.
The Sensormatic® Global Shrink Index is a culmination of research that measures worldwide retailer performance, allowing retailers to benchmark their shrink rates to others in the same vertical and region.
As retail undergoes broad transformation, it's not surprising that loss prevention is embroiled in a sea change of its own. With essential shrink challenges as dynamic as ever, LP executives also face new sets of problems, old problems getting worse, as well as fresh opportunities to provide value to retail organizations.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.