Organized Retail Crime (ORC)

The only nonprofit to represent closed-loop (i.e., brand-specific) gift cards, the RGCA acts as the voice of the industry and its members actively work together to advance gift card experiences.

To give you a better feel for the vast impact of the ORC problem, we have provided a glimpse into just a few of the incidents that took place in the month of July, 2025.

New Data Shows 22,000 Arrests and $150 Million in Recovered Stolen Goods Across California | $81K ULTA Theft Suspect Arrested After Worker Sees News Report | Ex-Employee Accused of Stealing Over $90K From Georgia Resort

2 Men Accused of Stealing Over $140K in Walmart Theft Scheme | Shoplifting Surges 20% to Two-Decade High in England and Wales | Armed Portland Man Hides in Target Store Rafters After Confrontation with Security

Strategic cargo theft is a growing, global threat exploiting supply chain vulnerabilities, demanding stronger collaboration and updated protections.

Retailers can combat organized retail crime more effectively by using unified security systems and digital evidence management tools to streamline investigations, enhance data sharing, and strengthen collaboration with law enforcement.

Judiciary Witnesses Call for Congressional Action on ORC | 16 Facing Charges for $2.6M Money Order Scheme at Walmart Stores | Victims of Gift Card Scam Sue Target Alleging the Retailer Profited from Fraud

The adaptive, predictive, and networked behavior of dragonflies offers a striking parallel to how organized retail crime groups assess risk, communicate, and evolve—especially through tools like social media—to exploit weaknesses in retail systems.

Despite official crime stats suggesting retail theft is down, new research shows it's actually rising—underreporting, shifting policies, and strained police resources are masking the true scale of the problem and fueling a misleading public narrative.

Police Search for Burglars Who Stole $300K in Clothing | Suspicious Death Outside Goodwill Store Under Investigation | Lululemon Is Suing Costco for Allegedly Selling Knockoff Versions of Its Clothes