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The Power of Choice: Autonomy in the Investigative Interview

Rational decision-making is an important part of the investigative interviewing process. Read this article from WZ's Dave Thompson to learn more.

Reducing Retail Loss through Customer Service—and Other Strategies

Hiring and training more employees to deliver excellent customer service is the solution to rising theft. Read more in this article.

Tony Sheppard Receives LPM Founders’ Award for Excellence in Partnerships

The ability to influence change is a product of drive, creativity, and determination. Join us as we recognize Tony Sheppard for his Excellence in Partnerships.

Chicago Area Detectives Investigate ORC Group of Romani Travelers

In this article, read about how detectives in the Chicagoland area investigated a case of Romani travelers who believe they have been blessed with the “divine right” to steal.

Taking the Battle Against Organized Retail Crime to Washington DC

The LP industry is now better positioned to address ORC than it once was, but the fight requires concerted efforts from all stakeholders.

Walking the Talk with RILA’s Khris Hamlin

In this exclusive interview with RILA's Khris Hamlin, learn from his leadership and experience as well as why collaboration in the industry is so critical.
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Editor’s Letter: Always Playoff Ready

In this issue, keep an eye out for some refreshed looks and, in particular, an update to a long-standing and popular column.

Using the PESTEL Framework to Assess Risk

The PESTEL (political, economic, socio-cultural, technological, environmental, and legal) analysis method was created by Francis Aguilar, a professor at Harvard Business School in 1967.

Humanely Mitigating the Impact of Homelessness on Retail Stores

Large retailers in hard-hit cities are closing shops due to the sharp rise in homeless individuals nearby. Read more in this article.

Mental Health: Investigators Taking Care of Each Other

During the holiday season, interviewers’ mental health could suffer. In this article, learn more on how to detect mental health struggles, and how to help.
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