Investigations

Jack L. Hayes International’s 33rd Annual Retail Theft Survey reports on over 184,000 shoplifters and dishonest employee apprehensions in 2020.

A long-time mentor, innovator, and thought leader across the industry, David Zulawski has announced his retirement effective Jan. 31, 2021.

There has been a sharp drop in crime during stay-at-home directives and social isolation. New York Mayor Bill de Blasio said his city hasn’t...

The dumb criminal is likely to be one who becomes careless because of past successes, much like the liar who lies when it is unnecessary.

LP executives are keenly aware of the threat from insiders. However, it has evolved beyond the reach of employee bag checks and POS cameras.

The timeline interview is useful in situations where there are multiple individuals, locations, or conversations that must be investigated.

It is rare for an associate to be caught the first time they engage in dishonest behavior. When a person is caught the very first time they steal, it is likely they have been involved in a pattern of theft activity elsewhere.

This International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI discussing the importance of rationalizing in the third person. When we rationalize with the subject, what we’re doing is we’re allowing them to save face while we’re showing understanding.

This International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI, discussing the importance of withholding key evidence during an interview or interrogation. The term "withholding" really means keeping the information within the investigative resources. By not releasing that information to your subject, it gives you several advantages in the conversation.

If you need to conduct an integrity issue over the phone in today’s environment, you should start by reminding your subject of CDC recommendations.