Investigations

Sometimes the mighty fall. Even the most seasoned loss prevention professional can get in a rut or make mistakes based on habit or personal attitudes. Why? Here are the three common reasons.

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Wayne Hoover, CFI discussing the SWOT analysis of the interview process.

Investigative interviewing techniques include profiling, anticipating problems, and asking what the fact giver wants to know.

Challenge yourself to make sure that you go into every investigation without a bias and with a clear intention to look for the truth.

Reviewing current and historical fraud data reveals an implausible finding: despite the refinement of company fraud prevention programs and a corresponding sophistication in employee fraud schemes, the old bogus expense report is a bigger problem now than 16 years ago.

As cases become more complex with interwoven events, meetings, and people, the interviewer needs a simplified approach to help remember and understand the case.

It's amazing how often a really great interview plays such an essential role in closing out an organized retail crime case.

Whether you're in loss prevention, asset protection, human resources, audit compliance, or even law enforcement: when it comes to being a good business partner or good member of the community, you have to think about your role outside the scope of your normal job.

When I say "perspective," what I'm really trying to talk about is how I might view a situation versus how you may view a situation, versus somebody else, versus the way a situation actually occurred.

Who’s better at interviewing: men or women? You’re probably thinking that a post written by a woman would contain a clear-cut answer, firmly tilted towards—women. This should be a slam dunk, no-brainer, obvious as can be.