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Interview and Interrogation Training: Best Timing for the Interview

This week’s International Association of Interviewers video tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, looking at the best timing for an employee interview.

Interview and Interrogation Training: Assumptive Questions

This week’s International Association of Interviewers interview and interrogation training tips from the archive, provided by Wicklander-Zulawski, feature Wayne Hoover, CFI, looking at the soft accusation assumptive question during an interview.

Interview and Interrogation Training: Behavioral Norm

In this week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, Brett Ward, CFI, divisional vice president of client relations and business development for WZ, asks, “How important is the development of the behavioral norm?”

5 Ways Employees Are Stealing from Your Stores Right Now

Implementing targeted theft-deterrent strategies depends on consistent record-keeping, organization, and pattern recognition. A data-driven incident management process is the only way to keep pace with an extremely adaptable foe.

Interview and Interrogation Training: Risks of Being Too Specific

It's important, when you strategize your introductory statement, that we keep it non-confrontational and general enough to get the optimal way for you to get the most amount of truth from that conversation. Learn more in this week's NEW video tip.
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Evaluating Memory: I Remember It This Way

Over the last several months, we have had an opportunity to watch a social and political drama play out as the alleged victim and...

Restaurant Theft: The 5 Most Common Methods

Given that restaurants operate on incredibly narrow margins, it is important to identify and reduce the opportunities for employee theft. Here are five common ways in which dishonest employees steal from restaurant owners and customers.

Interview and Interrogation Training: Preparation for Development of the Admission

Sometimes when we conduct an investigation, we're so focused on the specific incident or type of crime that was committed that we forget to think outside the box about what else that person could have done. Check out this week's video tip for more.

Interview and Interrogation Training: Keys to the Written Statement

Often, at the end of an interview, we as the interviewers become mentally drained and exhausted. As a result, we sometimes take shortcuts on the written statement. That's really a dangerous and costly mistake. Check out the video tip for this week - and check out a bonus tip from the archives!

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