Investigations

It is rare for an associate to be caught the first time they engage in dishonest behavior. When a person is caught the very first time they steal, it is likely they have been involved in a pattern of theft activity elsewhere.

This International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI discussing the importance of rationalizing in the third person. When we rationalize with the subject, what we’re doing is we’re allowing them to save face while we’re showing understanding.

This International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI, discussing the importance of withholding key evidence during an interview or interrogation. The term "withholding" really means keeping the information within the investigative resources. By not releasing that information to your subject, it gives you several advantages in the conversation.

If you need to conduct an integrity issue over the phone in today’s environment, you should start by reminding your subject of CDC recommendations.

When a suspect denies involvement at the onset of an interrogation, it will be extremely difficult to persuade them to change their mind. The...

There are a lot of different things to take into consideration when you are considering using a phone or video interview versus face to face. Here are some things to consider.

As we all get used to a new normal, hopefully you’ll get excited about the prospect of phone interviewing. Here are some boiled down tips as a refresher.

In part one of this series, we discussed the increased need in today’s restrictive climate for investigators to conduct remote interviews. Now, we want to dive into technology that is becoming increasingly more popular for remote workers—the use of video conferencing platforms to communicate.

Investigators are now tasked with conducting more interviews remotely while taking precautionary measures for the safety and well-being of their team. This first in a two-part series will focus on the solutions that many investigators are relying on at this time.