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Liars, Lying, and Lies

The first thing we should consider when examining lying is the differing cognitive aspects of the liar and truth teller. The truthful person knows they didn’t do the crime, while the liar knows they did and must hide that information from others. There are multiple ways for interviewers to identify liars.

W-Z Video: The Importance of Instructions to Witnesses

Most instructions to witnesses in an interview may seem pretty straight forward, simple to understand, and easy to comply with. But it never hurts to take the time to explain why these instructions are so important and why their conduct during the conversation can have such a big impact on the ultimate outcome of the conversation.

Nonverbal Deception: Context in an Investigation Can Help Interpret Nonverbal Behaviors

The detection of deception is a complex process, one that is never likely to be fully mastered by man without the help of technology. While researchers have generally focused on single nonverbal cues to identify deception, an investigator has a much richer environment offering a greater depth of clues to lead the investigation.

Stefanie Hoover with Holiday Tips for LP Pros

The holidays can be stressful in retail, to state the obvious. With crowded stores, frazzled employees, and grouchy customers, there may be days when you want to hide. They can also be a lot of fun as we try to close out our year with great results. During my career in retail, I’ve experienced a mix of both. Here are a few ways to help get through the next few weeks in one piece.

W-Z Video: The Impact of Word Choice in an Interview

Being aware and cognizant of the words we use, and how they can impact the person across from us is vitally important during the course of an investigative interview because we never want to send the wrong message, but we also don't want to make it a much more difficult conversation than it needs to be.

W-Z Video: Questions about Interview Laws and Policies

Three different questions have come up recently in our seminars related to interviewing: confidentiality, interviewing juveniles or minors, and recording the conversation. Here is...
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Cheater, Cheater: Dishonest Workplace Behavior Is a Complicated Phenomenon

For those charged with protecting company assets, a couple of recent news items raised red flags about dishonest insiders. Multiple studies underscore the risk from dishonest insiders and found that an important security tactic—the “two-person rule”—isn’t always enough. The research also provide insights into how employees rationalize dishonest behavior.

WZ Video: Focus on the Person, Not the Act, by Showing Understanding

Today we're going discuss the importance of focusing on the person sitting across from us, not the actual situation or act that brought them to the interview room. WZ's method focuses on establishing credibility while also showing understanding, but it's showing understanding that a lot of people can have difficulty with.

Stefanie Hoover on the Imposter Syndrome in Forensic Interviewing

Have you ever woken up and looked in the mirror and said to yourself, “I look like Keanu Reeves today?” And it’s not even young Keanu; it’s Keanu after his comeback? I’m not sure why these feelings come and go, but we all have good days and bad days. Here are seven tips for getting back on your game.

W-Z Video: Challenging Evidence in the Interview

I'm Dave Thompson, CFI and today I want to talk about the importance of challenging your evidence during the investigation before you ever conduct...

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