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Most instructions to witnesses in an interview may seem pretty straight forward, simple to understand, and easy to comply with. But it never hurts to take the time to explain why these instructions are so important and why their conduct during the conversation can have such a big impact on the ultimate outcome of the conversation.

Though retail loss prevention has changed a lot in recent years, it is important to remember the basics of physical security, and that starts with maintaining good physical security hygiene. If you work with your LP professionals to create a smart physical security strategy, you can stretch your LP budget even further than you might originally think.

When getting the future right is a matter of real consequence, when it has the power to steer loss prevention down the right or wrong path, clickbait forecasting feels insufficient. A deeper perspective on the dynamics that are driving retail change, and on the foundation upon which changes will emerge, seems a better guide.

“When building business partnerships, it’s most important to demonstrate true interest in the retailer’s situations, needs, and goals. Solution providers must find meaningful ways to give back to the retail and loss prevention industry.”

A comprehensive approach to the active shooter threat is critical, suggests new research by two Minnesota criminology professors who compiled a detailed database on “mass shooters” in the US. That research suggests that active shooter training may, in some cases, actually be training the shooter.

In an exclusive interview, LPM Executive Editor Jim Lee speaks with Kurt Leisure, vice president of risk services for The Cheesecake Factory. Leisure, who is responsible for risk management, insurance claims, safety, and loss prevention, provides valuable, wide-ranging insights on these important retail industry topics.

“I feel my greatest accomplishment is building a team that embodies the culture and philosophy of loss prevention, providing objective findings and results to the organization that are a positive financial impact to the bottom line.”

Apprehension may or may not generate general and specific deterrence with some people. Detention can shame the offender or at least convince them to not try that crime again. Non-detention risks sending the message to those thieves and others aware of the policy that the store will not physically resist ongoing theft efforts. What does a retailer do?

From trending news stories, 2019 conference presentations, and interviews with industry thought leaders, a picture of the future becomes—if not clear—perhaps a little sharper in focus. Here are ten trends expected to impact retail and LP in the next few years.

Holiday season crowds, a wrongful death lawsuit against a Dallas shopping mall, and a shooting at an Oklahoma Walmart are reminders of the danger that lurks in parking areas. A panel of security experts offers their best practices.