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New Year, New Scams: Fraudsters Are Updating and Changing Their Approach

Fraudsters have traditionally approached victims with kindness by friendly and likable scammers to establish trust and sympathy to con money out of unsuspecting individuals. But this methodology is giving way to approaches based on fear and intimidation.

On Martin Luther King, Jr. Day: We Remember

Today, the United States observes the federal holiday to honor the life and work of Reverend Dr. Martin Luther King, Jr. This year, King would have been 91 years old.

What Retailers Need to Know about New York’s Bail Elimination Act

A New York law eliminating cash bail and pretrial detention for most nonviolent crimes went into place at the beginning of the new year. The legislation was designed to address the disproportionate effect on people who cannot afford to pay bail and must remain in jail until their trial date. However, the unintended consequences for retailers is the risk of most shoplifting and ORC offenders remaining free to commit more crimes.

You’ve Just Lost Your Job. Now What?

In today’s tumultuous retail environment, it’s happening all the time. It could be downsizing, a corporate buyout, store closing, or even an entire company going out of business. The days of forty years with one company and a gold watch are gone. At some point, most professionals in retail will be looking for a new job. You need to be ready.

Is Shoplifting a Gateway Crime? Criminal Justice Survey Says “Yes”

Seventy-nine percent of criminal and juvenile justice professionals believe, based on their experience with offenders, that shoplifting is a "gateway" crime. Almost eight out of ten said that their professional experience has shown that shoplifting is commonly a gateway to additional acts of shoplifting and more serious crimes.

Using Video-Enabled Insights for Retail Profitability in 2020

It’s safe to say that 2020 will be a pivotal year for the retail industry. As more consumers turn to e-commerce giants like Amazon for their shopping needs, many traditional brick-and-mortar retailers are feeling the pinch. Video surveillance is one tool that can help turn the tide.
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The Perfect 2020 Mobile Vision Future of Retail

Post-World War II, technology has been the primary engine driving the retail industry's transformation through three powerful megatrends. As we approach the perfect vision year 2020, this article summarizes the state of the third and most important megatrend—mobile communications and the smartphone.

2020 Crystal Ball: 3 Predictions for the Retail Industry

The last decade saw a remarkable amount of innovation in the LP and AP space. Numerous teams found themselves asked to do “more with less,” including increasing productivity with the same resources. Various technology solutions emerged to help labor-strapped LP teams do so, and we will continue to see their adoption throughout the next decade.

NLRB Shifts View of Confidentiality Mandates in Workplace Investigations

New precedent has been set in a case over a retail chain’s handling of workplace investigations. The recent decision by the National Labor Relations Board makes it presumptively lawful for employers to mandate confidentiality during workplace investigations.

7 Cybersecurity Predictions for Retail in 2020 and Beyond

The rapid change in retail is making it increasingly difficult for us to mitigate risk of cyberattacks. We must remain vigilant and take a balanced approach that focuses on prevention and how we respond to a cyber event. Here are some trends to consider.

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