Featured Articles

This year, April has showered us with many new challenges across retail as we’ve dealt with the current pandemic, the need to be responsible,...

The COVID-19 pandemic has very quickly changed the world we live in, and in ways most of us thought were unimaginable just a few...

The Retail Industry Leaders Association (RILA) and the National Retail Federation (NRF) released a Blueprint for Shopping Safe today outlining a phased-in approach to...

COVID-19 impacts nearly every business that uses security services. Aside from adjusting how they operate day-to-day, many retailers face increased security risks of disturbances,...

As the national debate intensifies on when and how to reopen businesses, The Kroger Co. released a downloadable resource called “Sharing What We’ve Learned:...

A hot topic at NRF 2020 in January, sustainability may be the most fashionable retail business trend going—at least prior to the coronavirus crisis....

Modern-day servant leadership has roots in the principle that leaders are compelled to make the welfare of their team their top priority.

Fear of crime is complicated, but realistic options are available to retailers to make their customers feel safer shopping in-store. Using the Precision LP framework, we recommend that local teams talk with shoppers and conduct visual audits to better understand those store characteristics impacting the fear of crime.

It’s 1930. You’ve just been arrested for a crime, and two extremely intimidating detectives are walking you into a cold, dark, soundproof interrogation room. What comes next more closely resembles something you might find on a medieval museum tour rather than what we deem acceptable practices in 2020.

The CAP Index analytics team examined retail crime reported in March in the Los Angeles area and highlight several preliminary trends affecting retailers.