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Virtually nonexistent three years ago, livestreaming now accounts for 4% of online retail sales in China and about 1% of total retail sales.

Six providers that offer data management, data sharing, and data analytics were invited to present their capabilities to support ORCAs.

Across all countries a majority of shoppers say they will make greater use of multichannel services even as things return to normal.

Security device makers and installers routinely push out client case studies to advertise how well these projects go. Here's one that failed.

Nothing kills retail sales like a rude employee and a bad customer interaction, according to a recent survey of 1,000 shoppers.

This year—2019—marks the eighteenth anniversary of the September 11 attacks. Rather than fading into a distant memory, however, the attacks and the aftermath are still very much present on the minds and in the hearts of those who lived through them. It's worth remembering.

Ulta Beauty’s journey to manage the difference between shoplifters and professional criminals followed a traditional roadmap to success.

Nothing will prevent workplace violence totally. But, for both employers and employees, taking basic precautions and being informed, alert, and aware will go a long way in minimizing its impact on the workforce. Check out these recommendations from experts.

As victims find their voices, behavior that may have remained buried in the past is now more likely to be the subject of complaints and forced into the light.

Crisis management is a process used to eliminate or reduce the harmful effects of an event and establish methods to deal with them when...