Wayne Hoover, CFI, is senior partner and David Thompson, CFI, is vice president of operations and partner with Wicklander-Zulawski & Associates (WZ). They can be reached at WHoover (at) w-z (dot) com and DThompson (at) w-z (dot) com.
In part one of this series, we discussed the increased need in today’s restrictive climate for investigators to conduct remote interviews. Now, we want to dive into technology that is becoming increasingly more popular for remote workers—the use of video conferencing platforms to communicate.
Investigators are now tasked with conducting more interviews remotely while taking precautionary measures for the safety and well-being of their team. This first in a two-part series will focus on the solutions that many investigators are relying on at this time.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.