Merek Bigelow is executive editor for LPM focusing on retail industry trends, including customer service, omnichannel retailing, merchandising, and brand protection and enhancement. Upon joining the magazine in 2013, she led the efforts in the digital transformation of losspreventionmedia.com, driving digital content and strategy. Her previous experience includes over twelve years of marketing agency experience with clients such as Progressive Insurance, Bank of America, Merrill Lynch, and Carnival Cruise Line. Bigelow can be reached at merekb@lpportal.com.
When you learn of Tracy Walder’s experiences in the CIA and FBI, it will leave you fascinated, intrigued, and all those other words that mean you want to learn more.
Strong US consumer spending, high demand for products and services and low unemployment are creating a tight talent market for retailers ahead of the...
National Customer Service Week, proclaimed by Congress in 1992, is celebrated each year during the first full week of October. In today’s volatile retail environment, a retailer with a culture of delivering truly great customer service has a distinct edge over their competition.
2019 is in high gear, and we're just getting started. Let LPM help you find your next networking opportunity, retail technology expo, or training course.
These are clearly turbulent times in retail. How people shop is changing—and with it the strategies employed to attract and retain customers. Store technology...
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Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.