No area of interaction in a bricks-and-mortar retail environment is more critical than that between the store staff and the customer, usually at the point-of-sale (POS).
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Articles by LP Magazine Europe
In one scenario, a simple slip escalated into a full health and safety investigation and a “mitigation of brand damage” exercise.
Over many years, cabinets have presented themselves as physical barriers to customers wishing to interact with high-value items. Locking merchandise away in a secure display case was seen as good for reducing shrink, but it could also run the risk of sales reduction.
Everyone loves to discover new or exclusive products at great prices, particularly when traveling on holiday. The passport to vacation nirvana often begins with the spectacular tax- and duty-free airside emporiums at some of Europe’s biggest airports where products are tax-free for passengers traveling within the EU and duty-free for
Australia is famously referred to in a Men at Work song as the “land down under, where women glow and men plunder,” which according to experts was a reference to the country’s mining industry and the exploitation of natural resources from this vast, mineral-rich country. However, another reading of the
ORIS has scooped the coveted Vendor of the Year award at the 2017 Retail Risk Awards, which took place at the King Power Stadium, Leicester, England, on October 5.
The organization, which manages both the not-for-profit ORIS Forums and ORIS Media, the publishers of LP Magazine Europe, Wicklander-Zulawski Europe and
One wonders if civil disturbances across the United States during the summer of 2016 following shootings of unarmed suspects by law enforcement officers would have escalated the way they did if the police had used and released body-worn camera evidence, rather than allowing a vacuum to develop in which smartphone