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More Than 65k Counterfeit N95 Masks Seized

Over 65,000 counterfeit masks from Colombia were seized Monday at O’Hare by US Customs and Border Protection officers. Officers seized parcels containing the masks and...

Shoplifter Going to Trial for Indecent Exposure

A Meadville man who faces multiple charges for indecent exposure, shoplifting and other offenses that allegedly took place in several incidents over a three-day...

How to Be Sure Your Face Mask Isn’t a Counterfeit

The problem, though, is that buying masks online is almost (almost) as fraught as online dating. With counterfeit products, misleading marketing, and a real...

Fleeing Shoplifter Hits Pedestrian with Vehicle

Investigators with the Jacksonville Sheriff’s Office were called to the scene of a retail store theft Thursday afternoon at the River City Marketplace. According to...
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The Top Spots in Retail Customer Satisfaction Study

The customer experience is crucial to generating sales — online and in-store. That’s according to The Verint Experience Index, from customer engagement company Verint, which...

Texas Easing Mask Mandate Puts Retailers in a Tough Spot

Target, Macy’s, Kroger, are among the stores that will continue to require face coverings as chains navigate sometimes contradictory local, state and federal directives...

Grocer Leads in Customer Satisfaction; Overall Retail Satisfaction Declines

Trader Joe’s kept its customer satisfaction score steady during 2020, which is more than most other retailers can say. Trader Joe’s topped the supermarket industry...

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Violence in the Workplace

Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.

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