Kenna Carlsen
Kenna Carlsen received her master’s degree in criminology, law and society from the University of Florida in 2019. She currently serves as research team leader with the Loss Prevention Research Council (LPRC) where she supervises a team of researchers as they plan, coordinate, and execute studies addressing retail’s most pressing issues. Carlsen also facilitates four working groups at the LPRC—Violent Crime, Organized Retail Crime, Retail Fraud, and the upcoming Workplace Performance Working Group. She can be reached at kenna (at) lpresearch (dot) org.
Workplace Violence Retail Policies and Training
According to the Centers for Disease Control and Prevention (CDC), retail is one of the highest-risk jobs for workplace violence.
Running Scared
Fear of crime is complicated, but realistic options are available to retailers to make their customers feel safer shopping in-store. Using the Precision LP framework, we recommend that local teams talk with shoppers and conduct visual audits to better understand those store characteristics impacting the fear of crime.