John Matas, CFE, CFCI, is a retail industry consultant with over 30 years of experience in omni-commerce fraud, financial crimes, asset protection, and investigations. John was the VP of investigations, fraud, and ORC for Macy’s for over 25 years. Most recently, John served as the global head of risk and fraud for Etsy Inc. where he was responsible for the organization’s fraud strategy and framework. John is on the Editorial Board for LPM and is a regular speaker for the NRF, RILA, International Association of Financial Crimes Investigators Merchant Risk Council, and Association of Certified Fraud Examiners. John graduated from Kean University with a BA in both political science and criminal justice and is currently studying applied machine learning at Columbia University. He can be reached at john@blacklightsecurity.com.
This article highlights how retail loss prevention can evolve from reactive to proactive strategies by adopting unified commerce and data systems, integrating loss prevention teams, and leveraging advanced technologies like machine learning and automation to combat theft, fraud, and operational inefficiencies across all channels.
This article provides a comprehensive overview of fraud prevention strategies for retailers, addressing the needs of both the C-suite and staff-level investigators and agents.
Generative AI is rapidly influencing many different aspects of our everyday lives, including how we shop and manage retail. Learn more from John Matas about the benefits of generative AI for leaders in LP.
To master deductive reasoning and investigation, you need to develop key skills like meticulous observation, scenario visualization, critical thinking, and calculated intuition.
In today’s constantly changing retail landscape of omni-channel and omni-commerce consumer buying, another aspect of retail that continues to evolve is organized retail crime...
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