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Contributor

David Johnston

David Johnston is vice president of asset protection and retail operations for the National Retail Federation. In his role, he leads initiatives and member programs focused on asset protection and store operations, facilitating engagement across the industry, and promoting best practices and policy initiatives around crime, violence, loss, and issues challenging the profitability of retail store operations. He regularly speaks at industry and professional events in support of advocacy and industry issues and serves as a board of advisory member for the LPRC.

Articles

The Misperception of Shrink and Its Impact on Organized Retail Crime

Calculated as a percentage to sales, shrink is a metric used by a retailer to understand their current state of inventory loss. However, those who understand shrink know it is not a direct or sole indicator of theft.

Addressing the Elephant in the Room on Organized Retail Crime

Over the last few months, the NRF became the focus of various flawed narratives alleging the retail industry distorts retail theft data to drive public policy goals. In this article, David Johnston sets the record straight.

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Violence in the Workplace

Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.

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