David Thompson, CFI, is the president and partner at Wicklander-Zulawski & Associates, providing investigative interview and interrogation training to a global audience. He has served as a subject matter expert in developing curriculum and providing consultation to investigators, attorneys, and the academic community. He can be reached at dthompson@w-z.com.
In addition to advanced resources and tangible solutions, there is a foundational and often overlooked tool in the battle against ORC—the power of communication.
While nonverbal behaviors are open to interpretation by observers, the word choice individuals use must have been intentionally picked to express the person’s meaning. By examining the words selected, an interviewer can identify underlying information that needs to be more fully explored.
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