David Thompson, CFI, is the president and partner at Wicklander-Zulawski & Associates, providing investigative interview and interrogation training to a global audience. He has served as a subject matter expert in developing curriculum and providing consultation to investigators, attorneys, and the academic community. He can be reached at dthompson@w-z.com.
While nonverbal behaviors are open to interpretation by observers, the word choice individuals use must have been intentionally picked to express the person’s meaning. By examining the words selected, an interviewer can identify underlying information that needs to be more fully explored.
The first thing we should consider when examining lying is the differing cognitive aspects of the liar and truth teller. The truthful person knows they didn’t do the crime, while the liar knows they did and must hide that information from others. There are multiple ways for interviewers to identify liars.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.