Home Authors Posts by Bill Turner, LPC

Bill Turner, LPC

Avatar
107 POSTS 0 COMMENTS
Bill Turner currently serves as a contributor to LP Magazine. He is also a founding member of the Loss Prevention Foundation, serving as its Treasurer and member of the executive committee of the Board of Directors since inception.Over the past 40 years Bill’s career has concentrated in two fields – retail and the entertainment industry. He began his retail career as a part time security agent with Bullock’s Department Stores in Los Angeles, a division of Federated Department Stores. After graduating from UCLA he joined Bullock’s full time as an executive trainee. The next 11 years included assignments in LP, store operations, store management, and warehousing and distribution eventually leading to the positions of director of asset protection and Vice President of Operations. While at Bullock’s, Bill completed the Executive Program at UCLA’s Anderson Graduate School of Management. He left Bullock’s to join Lorimar Productions, producers of Dallas, Falcon Crest and Knott’s Landing as vice president of administration.Bill later moved his family to Florida to join Walt Disney World as director of warehousing and distribution. Later he became vice president of operations for all Florida theme parks and resorts leading as many as 7 operating divisions simultaneously, including security, transportation, distribution, risk management, health services, laundry operations and horticulture. After Disney, Bill rejoined the retail field as director of loss prevention for Nike retail, later running all Nike’s retail operations and global loss prevention. After a 3-year assignment in New York City running retail operations for Nike’s Cole Haan division, Bill made the decision to return “home” to Florida when Cole Haan was sold rather than return to Oregon with Nike. Back in Florida, he served as vice president of customer relations for Universal Surveillance Systems (USS) for the next two years.Throughout his career in loss prevention and operations, crisis management and response have been a passion of Bill’s as well as a reoccurring responsibility. He led the effort to formalize the programs at Bullock’s as well as Walt Disney World and later at Nike retail. Walt Disney World completed construction of their first formal emergency operations center under Turner's direction, seeing its completion just prior to 9/11/2001. Nike has since formalized its corporate crisis management and response protocols using the efforts began in Nike retail as a model.Turner and his wife Mary have 3 grown daughters. Two are raising families in Orlando and one finishes medical school at LSU in the spring of 2016.

Capital One, the Latest Major Data Breach. What’s in Your Wallet?

We are all potentially exposed by data breaches and avoiding that exposure is virtually impossible. But be alert, know what to do. and react immediately if you become a potential victim. Here are 12 things you can do to help reduce any negative impact if your information is included in a data breach.

The Continuing Battle of Fitting Room Theft in a World of Increasing Privacy Concerns

When it comes to fitting room shoplifting, it’s impossible to accurately gauge the total loss. However, the anonymity provided is still the shoplifter’s best friend. But changing privacy and surveillance laws are making it more and more difficult to combat fitting room thefts. Consider this partial list of suggested LP tactics.

Are Retail Flash Mob Robberies Really Organized Retail Crime?

Based on their very nature, flash mob robberies are hard to prevent. But it’s critical that all retailers train their employees to be aware and alert to the possibility, to not engage the mob in any way, to concentrate on remembering descriptions of perpetrators and vehicles, and to call the police as soon as it’s safe. Here are 10 ways to protect employees and customers in a flash mob event.

They’re Back! Three Retailers Once Thought Dead Are Rising from the Ashes

We have talked a lot about the changing retail landscape and the struggles of major iconic brands such as Sears, JCPenney and Macy’s. These...

Law Enforcement Fights Back Against the Dark Web

Law enforcement recently announced the takedowns of two of the world’s largest dark web drug sites known as Wall Street Market and Valhalla.

Hurricane Season 2019 Begins June 1st. Here We Go Again !

Just as some parts of the country began to recover from the disastrous 2017 Atlantic hurricane season, along came 2018, another above average season....

Exactly What Is a Shoplifter and How Much Do You Know?

The crime of shoplifting is as old as shopping itself. The first documented cases of shoplifting took place in 16th-century London and involved groups of men called “lifters” (early organized retail crime?).
friends fist bump

Friendships, RILA and The Loss Prevention Foundation

If you are fortunate enough to work in a good environment with people who care, lifelong friendships can be made.
airplane, corporate travel safety

Crisis Management Missteps: This Time, It’s Boeing

Remaining silent immediately after an airline disaster is normal, until initial facts can be gathered. Boeing did that—but then they mis-stepped, badly.
Credit Card fraud scam

You WILL Become a Victim of a Credit Card Fraud Scam

Experian has noted that credit card fraud is the most common form of personal financial fraud. Statistics say that 47 percent of adults in the United States have reported being victimized by a fraudulent purchase on their credit or debit card, and that percentage is predicted to rise.

Stay Updated

Get critical infromation for loss prevention professionals, security and retail management delivered right to your inbox.

loss-prevention-cover

Before you go ...

Get critical information for loss prevention, security and retail management professionals delivered right to your inbox.

Optimizing-Your-Employee-Theft-Policy-Special-Report-exit-pop

Get your FREE "Optimizing Your Employee Theft Policy" Guide

Promoting a culture of honesty requires implementing a strong employee theft policy and internal awareness program.

What-is-Loss-Prevention-Special-Report-exit-pop

Get your FREE "What is Loss Prevention?" Guide

Read this report to discover the history of retail security and get a glimpse at the rapidly evolving loss prevention profession.

Issues-with-ORC-and-Shoplifting-exit-pop

Get your FREE "Issues with ORC and Shoplifting" Guide

The safety of store associates, customers, and millions of dollars in potential litigation rely upon understanding these issues.

Retail-Security-Free-Special-Report-exit-pop

Get your FREE "CCTV, Alarms, and Security Training" Guide

This report shows how CCTV/video and alarm systems can enhance the safety and security of retail locations.