As a part of the publication’s LeaderBoard 2022 study, RIS News has included Appriss Retail in their Top 20. The RIS News LeaderBoard is one of the retail industry’s most prestigious benchmark reports—ranking retail technology companies on customer satisfaction, performance, and value.
Appriss Retail ranked 14th on the main LeaderBoard and was listed as one of the top solution providers in 29 of 50 categories. Select categories where Appriss Retail ranked in the top 10 included the following:
- Leaders in Technology Innovation (#1)
- Leaders in Return on Investment (#1)
- Top Vendors in Customer Satisfaction (#1)
- Leaders in Overall Performance (#2)
- Leaders in Software Reliability (#2)
- Leaders in Ease of Installation and Integration (#2)
- Leaders in Ease of Administration & Maintenance by Tier-One and Mid-Size Retailers (#1)
- Leaders in Quality of Service (#1)
- Leaders in Quality of Support (#1)
- Customer Satisfaction for Targeted Solution Vendors (#1)
- Targeted Solution Vendor Leaders (#1)
- Leaders in Recommendation (#2)
- Customer Satisfaction for Specialty Vendors (#3)
- Leaders in Total Cost of Operation (#3)
- Customer Satisfaction by Tier-One Retailers (#1)
- Top Vendors for Tier-One Retailers (#8)
“We are honored that our customers gave us such overwhelming scores for satisfaction, performance, and value,” said Steve Prebble, president of Appriss Retail. “Our targeted solutions incorporate data science, retail knowledge, and customer experience to help retailers optimize omnichannel returns, protect from loss, and improve profits. Our analytics, development, and customer success teams put all their energy and focus into ensuring our customers get significant revenue, profit, and ROI impact from their deployments. The RIS News LeaderBoard recognition is really a testament to their dedication.”
“This is Appriss Retail’s first placement in LeaderBoard’s Top 20 Master List, which is the premier ranking in the annual report,” said Tim Denman, editor-in-chief of RIS News. “Every company on the Master List are winning the hearts and minds of retailers evidenced by their superior customer satisfaction scores. Congratulations to Appriss Retail for making the prestigious list.”
The RIS News LeaderBoard has been published for 21 years. The survey is conducted, and results compiled, by Litchfield Research, an independent research company engaged by RIS News to ensure that the results are completely objective and accurately reflect the tone of the marketplace. For more information about all of Appriss Retail’s top 10 rankings, or click here to review the entire RIS News LeaderBoard 2022 report.