This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI discussing the innocent subject’s fear of being disbelieved.
When conducting an interview or interrogation, investigators attempt to analyze a subject’s behavior or attitude throughout the conversation. Often, a subject may appear anxious or fearful during the process and this person may be mislabeled as a “guilty” subject.
As Dave discusses in this video, it is important to recognize that the emotion of fear does not discriminate between innocent or guilty subjects. Both of these individuals may show varying levels of fear during an interview and that level of fear will most likely change as the conversation progresses. However, it is important that interviewers do not misread someone showing fear as someone being guilty.
Every loss prevention investigator should continuously strive to enhance their investigative interviewing skills as part of an ongoing commitment to best-in-class interviewing performance. This includes holding ourselves to an elite standard of interview and interrogation training that is ethical, moral and legal while demanding excellence in the pursuit of the truth. The International Association of Interviewers (IAI) and Wicklander-Zulawski (WZ) provide interview and interrogation training programs and additional guidance to investigators when dealing with dishonest employees, employee theft, sexual harassment, policy violations, building rapport, pre-employment interviewing, lying, denials and obtaining a statement.
By focusing on the latest information and research from experts in the field as well as academia, legal and psychological resources, these video tips provide interview and interrogation training techniques that can enhance the skill sets of professionals with backgrounds in Law Enforcement, Loss Prevention, Security, Asset Protection, Human Resources, Auditors or anyone looking to obtain the truth.
To learn more about interview and interrogation training and how you can further develop your professional skill sets, please visit www.w-z.com or www.certifiedinterviewer.com for additional information.