12 Kinds of Shopping Tech That Didn’t Exist 10 Years Ago but Have Changed Retail as We Know It

retail loss prevention solutions

Advances in technology have drastically changed the way consumers shop, both in-store and online. The last decade ushered in the rise of the direct-to-consumer brand and companies built nearly entirely on social media. Offline, stores began experimenting with new forms of tech to lure shoppers back into brick-and-mortar spaces as foot traffic declined and locations shuttered in the face of the retail apocalypse.

While some took off better than others — buy-online-pick-up-in-store continues to expand while the obsession with chatbot concierges has tapered off in recent years — each development changed the way consumers shop. Here’s a closer look at 12 of the biggest innovations in retail technology over the past decade… Business Insider

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