What is the role of retail loss prevention? What may seem to be a simple question has grown increasingly more complicated as various functions, philosophies, tasks, and responsibilities are debated by the LP community, those who we serve, those who support us in meeting our goals, and those outside the Read More
Tag: types of fraud
More than 5 percent of holiday returns in 2017 are expected to be fraudulent, according to retailers. That would put the total loss to retailers from return fraud—for just the holiday season—at more than $2 billion. Fraud statistics for the year suggest that retailers will lose more than $9 billion Read More
The concept of the retail return is a relatively new phenomenon. In the mid- to late-twentieth century, retailers began accepting returned merchandise as an attempt to gain a competitive edge. The concept worked.
For many retailers, flexible returns have become synonymous with quality customer service. Nordstrom, for example, has built a Read More
LP executives often preside over two operations. First, there is the one you think you have—the losses you believe you suffer, the stores you suspect are problematic, and so on. Then, there is the operation that you see after deploying an enterprise IP video solution that ties into data streams Read More
Based on another project, I have spent two months combing over every issue of Loss Prevention magazine. Being a reader from the very beginning and contributing content every now and then, I thought I was pretty familiar with the magazine’s history, its development, and the changes in the industry over Read More
A new fraud detection technology using behavioral analytics to reduce the number of times debit and credit cards are being blocked by mistake, has claimed a 70 percent success rate during trials.
Featurespace, the UK company behind the fraud prevention software technology, claims it will be able to distinguish between genuine Read More
Collaborate. Network. Train. Learn. Engage. Each of these can be considered worthwhile objectives for a great industry conference. At day one of the Restaurant Loss Prevention and Security Association these were the objectives, and the advice, to utilize directives within your own loss prevention departments to develop successful leadership teams Read More