About the Author

Read Hayes, PhD, CPP

Read Hayes, PhD, CPP

Read Hayes, Ph.D., is a research scientist at the University of Florida, and the director of the industry group Loss Prevention Research Council (LPRC). The University of Florida Crime Prevention Research Team conducts research to provide organizations with improved crime and loss-control methods. The independent LPRC was founded by ten major retail chains in 2000 to help improve their loss prevention results using scientific research.

Today, the LPRC includes over 95 major corporate members working together with scientists in ten working groups focused on significant retail crime and loss-control issues. The LPRC also conducts an annual Impact conference, provides monthly research reports, a weekly email, and hosts R&D in their Innovation Lab as well as virtual workspaces and a research report library on the web for all LPRC members and working groups. LPRC members include Bloomingdales, Home Depot, Target, Walgreens, Big Lots, P&G, Louis Vuitton, Dollar General, Publix, and AutoZone, as well as many leading LP solution providers.

Dr. Hayes started as a store detective in retail loss prevention and has over 30 years’ of hands-on crime and loss-control experience working with organizations worldwide. Read co-founded the University of Florida’s globally used National Retail Security Survey in 1989, and has conducted over 85 LP field research projects.

Dr. Hayes has spoken at over 100 conferences, and is the author of over 20 peer-reviewed journal articles, 150 magazine articles, and four top-selling books, including Retail Security and Loss Prevention, 2nd Edition. Dr. Hayes has also provided crime prevention expertise to the New York Times, Fox News, CNN, NBC, CBS, ABC, NPR, Oprah, the Wall Street Journal, Bloomberg, BusinessWeek, Forbes, Fast Company, Discovery Channel, Entrepreneur magazine, USA Today, and the BBC. He is an ongoing contributor to LP Magazine writing the Evidence-Based LP column in each issue.

Dr. Hayes is a criminology graduate of the University of Florida, as well as Leicester University in the UK and can be contacted at read (at) lpresearch (dot) org.

CATEGORIES
Loss Prevention
Retail Industry
Retail Security

SOCIAL MEDIA/WEBSITES
@hayes_cp (Twitter)
Read Hayes (LinkedIn)
LPRC

Articles by Read Hayes, PhD, CPP

Evidence-Based LP

Leadership in Action

Leaders lead, of course, but what does that look like? What do successful leaders do? At the University of Florida (UF) and the Loss Prevention Research Council (LPRC), we’re looking at ways to improve LP/AP outcomes by enhancing decision-maker awareness and action tools. We’re also looking at how good leaders

Evidence-Based LP

Painting Pictures Is Never Easy

Loss prevention and asset protection decision-makers need clearer pictures of the causes and dynamics of their crime and loss issues. Precise, cost-effective solutions addressing specific parts of a defined problem are much better than shotgunning fixes at blurry issues.
For example, if we determine specific crews are targeting particular stores to

Evidence-Based LP

Be All You Can Be

Fear of crime is real, and it’s costing retailers. All retail chains strive to generate sales by stocking well-designed stores with desirable merchandise and friendly, helpful associates. But all this is for naught if shoppers perceive the site is dangerous. If they do, they won’t even visit. As mentioned in

Evidence-Based LP

Go Big or Go Home

Go big or go home. In this case, retailers need to go both big and small. Successful retail decision-makers continuously work to improve what they do and how they do it—both overall (big) and in specific actions (small). So at the Loss Prevention Research Council (LPRC) and within the University