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Contributor

Read Hayes, PhD, CPP

Read Hayes, Ph.D., CPP is a research scientist at the University of Florida, and the director of the industry group Loss Prevention Research Council (LPRC). The University of Florida Crime Prevention Research Team conducts research to provide organizations with improved crime and loss-control methods. The independent LPRC was founded by ten major retail chains in 2000 to help improve their loss prevention results using scientific research. Today, the LPRC includes over 95 major corporate members working together with scientists in ten working groups focused on significant retail crime and loss-control issues. The LPRC also conducts an annual Impact conference, provides monthly research reports, a weekly email, and hosts R&D in their Innovation Lab as well as virtual workspaces and a research report library on the web for all LPRC members and working groups. LPRC members include Bloomingdales, Home Depot, Target, Walgreens, Big Lots, P&G, Louis Vuitton, Dollar General, Publix, and AutoZone, as well as many leading LP solution providers. Dr. Hayes started as a store detective in retail loss prevention and has over 30 years’ of hands-on crime and loss-control experience working with organizations worldwide. Read co-founded the University of Florida’s globally used National Retail Security Survey in 1989, and has conducted over 85 LP field research projects. Dr. Hayes has spoken at over 100 conferences, and is the author of over 20 peer-reviewed journal articles, 150 magazine articles, and four top-selling books, including Retail Security and Loss Prevention, 2nd Edition. Dr. Hayes has also provided crime prevention expertise to the New York Times, Fox News, CNN, NBC, CBS, ABC, NPR, Oprah, the Wall Street Journal, Bloomberg, BusinessWeek, Forbes, Fast Company, Discovery Channel, Entrepreneur magazine, USA Today, and the BBC. He is an ongoing contributor to LP Magazine writing the Evidence-Based LP column in each issue. Dr. Hayes is a criminology graduate of the University of Florida, as well as Leicester University in the UK and can be contacted at rhayes [at] lpresearch.org. CATEGORIES Loss Prevention Retail Industry Retail Security SOCIAL MEDIA/WEBSITES @hayes_cp (Twitter) Read Hayes (LinkedIn) LPRC

Articles

How Store Environments Affect Shoplifting Crime

Here’s how one shoplifter assesses risk. “First things first—you want to know if they got what you want. The second factor is the risk involvement. The risk involvement will be security times cameras times employees times space times [other] customers."

STUDY: How Do Stores Handle Retail Risk Management?

The currently described retail risk management research was an attempt to gauge whether and how retail chains segregate stores into risk and vulnerability bands for more precise protective support.

Store Detective Responsibilities and Characteristics

Two US retail chains participated in an extensive study of how to select individuals most likely to "win" as in-store loss prevention specialists (store detectives or “SDs”). Following are some of the highlights of this study.

Deterring Determined Offenders

Okay, it's not just complicated; it's complex. At least that's the opinion expressed by some tweeters recently. The "Twitterland" consensus seemed to suggest controlling...

Monitors or Locked Displays?

It's complicated. We don't want to overplay our hand here, but the role and responsibility of today's asset protection professionals is increasingly complex, and...
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Offenders Adapt; So Must We

Whoa, what's that?! No way. That's a reaction we want from would-be offenders when thinking about initiating a crime attempt on our property. We're often...

Checklists Matter

Before starting an incision, confirm the patient’s identity. Clearly mark the exact surgical site. Ask about allergies. Discuss any anticipated blood loss. Introduce yourself...

Training Makes a Difference

The loss prevention/asset protection industry is full of hard-chargers—individuals striving to get better, to excel at what they do, to make a difference. But...

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