For nearly thirty years, Best Security Industries (BSI) has been helping retailers control losses from shoplifting with innovative and cost-effective loss prevention solutions. One such retailer is Worldwide Golf Enterprises.
Worldwide Golf Enterprises is one of the nation’s largest discount golf equipment retailers with eighty-five stores in eighteen states. Its stores operate under the names of Edwin Watts Golf, Roger Dunn Golf Shops, The Golf Mart, Van’s Golf Shops, Golfers’ Warehouse, and Uinta Golf. It is also an authorized dealer for all major golf brands including Titleist, Ping, TaylorMade, Callaway, Nike, Puma, and Adidas. With its huge selection of golf products, apparel, and accessories, it is tremendously popular with its customers but unfortunately with shoplifters too.
The Challenge
Worldwide Golf Enterprises has deployed electronic article surveillance (EAS) systems in many of its locations to help protect its high-end, highly sought-after merchandise. Its merchandise is not only coveted by the avid golfer, but also can fetch a fair price on the grey or black market making it a target for both amateur and professional shoplifters. The problem Worldwide Golf’s Director of Loss Prevention Mike Mata faced was keeping his fleet of EAS systems in proper working order to maintain their effectiveness while staying within the allocated budget. Over the years, he found that many of his original EAS systems no longer worked, and the problem was growing, leaving much of his valuable merchandise unprotected.
The Solution
As he was considering his options, Mata met with BSI Director of EAS Sales August Polito to review a proposal to replace his existing non-working EAS systems with BSI-certified, pre-owned Ultra PostTM units. In addition to replacing the original systems, Polito also proposed adding another pre-owned system to provide additional coverage at the front of the stores, all for a cost that would be comparable with just repairing the old system.
“I must admit I was skeptical when I first heard about the certified, pre-owned EAS option that could replace my non-working EAS system as well as add an additional system for the store entrance for about the same price as the original equipment manufacturer’s repair bill,” said Mata. “I thought it was too good to be true. As it turned out, it wasn’t.”
Certified, pre-owned EAS systems offer retailers the ability to extend their original investment in their EAS infrastructure. BSI specializes in providing hard-to-find legacy equipment, completely refurbished and delivered in “like new” condition with a warranty that is comparable to ones that are provided with new products. BSI also offers accessories like detachers, deactivators, and tags.
Certified, pre-owned EAS systems can deliver significant savings while offering the same quality as new systems. All of BSI certified, pre-owned systems and accessories are re-conditioned back to their original specifications and subject to stringent testing to guarantee the highest quality. BSI also offers new and pre-owned accessories like detachers, deactivators, and a wide variety of EAS tags and labels to help secure hard-to-protect merchandise such as golf clubs.
Additionally, the company offers a bench repair program where defective deactivators and detachers can be sent to the BSI warehouse for repair or replacement, often with same-day turnaround. BSI also recycles and repurposes older legacy systems for use as replacement components within a retailer’s existing footprint. As part of the depot program, BSI will remove EAS systems from closed locations, refurbish them to original specifications, and warehouse the inventory until it is needed in new locations.
The Results
Mata chose to deploy BSI’s Certified Pre-Owned Ultra Posts in several locations where the original equipment was no longer operational. He believed that this was a win-win option for his organization where he would be getting a working EAS system along with additional coverage from a “new” EAS system at the front entrance. Mata was impressed with the fact that the certified, pre-owned systems looked new and brought his boss to a location to see first-hand how the systems looked and operated. Mata also chose the optional advertising sleeve for the pedestals as a way to generate additional funding by selling advertising space to his suppliers.
“We have been very happy with the quality of the systems and the professionalism of the BSI team. We are pleased with our partnership with BSI and continue to add additional BSI certified, pre-owned EAS systems to our other stores. These systems are an option worth considering. You save money and reduce shrink, and they look great,” concluded Mata.
About BSI
Best Security Industries (BSI) is the premier EAS reseller providing hard-to-find legacy solutions through its certified, pre-owned systems and components. The company is now the largest independent distributor of EAS systems, hard tags, labels, and accessories.
Additionally, BSI manufactures its own line of private-label EAS systems and components that are compatible and interchangeable with Sensormatic® and Checkpoint® tags and systems. Its products include EAS systems, security tags, detachers, deactivators, lanyards, security labels, benefit-denial ink tags, and other peripherals. Its value-added services also include express exchange and repair on most EAS deactivators and detachers, a depot program for refurbishing and warehousing a variety of EAS components, consulting, and integrations. The company also offers comprehensive trade-in and lease options as well as a full procurement program where it will buy excess inventory from the retailer.
BSI offers a full suite of analog and IP-based video systems and advanced analytics. The company specializes in analog-to-IP phased upgrades as well as design and installation of new, high-definition IP solutions, cloud-based services, and open architecture platforms. For more information visit bsi-eas.com.
